From the beginning, one of the FEDELE’s priority objectives was to achieve a quality status in each of its schools. To do so, they had to pass the Quality inspection granted by the Stamp of Accredited Center by Instituto Cervantes. The possession of the stamp is an indispensable condition for a school to enter the corresponding Regional Association, and therefore be a member of FEDELE.
Quality controls are a very serious and reliable guarantee for both students and agents working with our schools.
FEDELE has approved a DECLARATION OF STUDENT’S RIGHTS AND DUTIES and has instituted the figure of the STUDENT GUARDIAN, who takes care of the claims that a student may have. This system is new in language programs and places FEDELE among the most serious and respectful organization with its students and agents.
In the same order of concern for quality, FEDELE has established an internal regulation that is included in the quality charter, by which all schools commit to follow specific guidelines in all the services they offer (facilities, teaching staff, programs, accommodation, activities, insurance, etc.)